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What Is Resolver, And How Does It Work?

What Is Resolver, And How Does It Work?

What is Resolver?

Resolver is a cloud-based software application that enables users to manage their customer complaints and feedback.

Resolver provides customers with a simple way to lodge their complaints and offers businesses a range of features to help them resolve these complaints efficiently and effectively. These include:

  • A centralized repository for all customer complaints, enabling easy tracking and monitoring
  • The ability to assign complaints to specific team members or departments for resolution
  • Automated email notifications when new complaints are lodged or updated
  • A range of reports and analytics on complaint trends and resolutions

If you’re looking for a way to better manage your customer feedback, Resolver could be the ideal solution.

Resolver is a cloud-based platform that enables organizations to manage their customer complaints and feedback. It offers a variety of features to help businesses track, resolve, and prevent customer issues.

Some of the key features of Resolver include:

-A centralized customer complaint management system: Resolver offers a central place for businesses to track and manage customer complaints. This can help businesses identify and resolve issues more quickly and efficiently.
-Automated complaint resolution: Resolver’s automated complaint resolution feature helps businesses resolve customer issues without the need for manual intervention. This can save businesses time and money by reducing the need for customer service staff to manually handle customer complaints.
-Integrated feedback management: Resolver’s feedback management tool helps businesses track and respond to customer feedback across multiple channels. This can help businesses improve their products and services based on customer feedback.
-Customer issue prevention: Resolver’s issue prevention feature helps businesses identify potential customer issues before they occur. This can help businesses avoid or resolve potential issues before they cause significant damage to the business.

How Does Resolver Work?

Resolver is a cloud-based complaint management system that helps companies track, manage, and resolve customer complaints. It offers a variety of features to help businesses streamline their complaint management process, including a customer complaint portal, a case management system, and a reporting tool.

The reporting tool provides businesses with valuable insights into their complaint management process, helping them to identify areas of improvement.

What is the Privacy Policy?

The Resolver privacy policy can be found at

This policy explains how we use personal information collected about you through our website and mobile apps, how you can control the use of that information, and your rights under data protection laws.

If you have any questions about this policy or our handling of your personal information, please contact us at

Who Created Resolver?

In 2004, a group of individuals who are passionate about conflict resolution came together to create Resolver. They wanted to create a company that would help people manage conflict better, both in their personal lives and in the workplace.

Together, they have helped thousands of people resolve their conflicts.

Resolver is headquartered in Toronto, Canada. However, the company has a global reach and has helped people from all over the world resolve their disputes.


If you’re still not quite sure what Resolver is or how it works, don’t worry – we can help. We are a free service that helps you raise and manage your complaints with companies. We’ll take on your behalf, and fight to get your problem resolved as quickly as possible. All you need to do is sign up for an account and tell us your story. We’ll do the rest.

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